A deposit of 50% of the total (incl. GST) will be required to confirm a wedding order/contract.

Please note cancellation is subject to a fee as outlined below:

• 4 weeks or more, a $50 fee will be charged
• 2 to 4 weeks, 20% of the total order price will be charged
• Week of wedding, 50% deposit is non-refundable

Please note that once we finalize the wedding details and order the flowers, we will not be able to accommodate changes to your order.

Payment of outstanding balance is due the week of the event. We accept cash, certified cheque, Visa, MasterCard, American Express or debit card.

A credit card number will be required (for security deposit) on all rented items. Rental charges are included in the order total. Rentals are due back within 3 business days from the day of the event. Additional charges will be incurred only for LATE returns or BROKEN product.

All floral products are subject to availability an although we endeavour to provide what is requested, there are times when this is beyond our control. Therefore, in the event that we must substitute, we will do our best to inform you in advance and use product that is of equal or greater value. In the event of flood, fire, etc. we will only be held responsible for a full refund of your purchase.

We guarantee that the floral products leaving our location are the freshest available and our workmanship is premium. However, we cannot be held responsible for cut flowers that will not be in water, or floral pieces that may be exposed to extreme heat or cold once they've left the premises.